Engine will not start, or engine
is difficult to start:
Question: Will the engine start at all? If the engine
will start occasionally, or after an extended period of
cranking, go to section 8.b.2 - Difficult
starting. If the engine cannot be started at all, go to
section 8.b.1 - Engine will not start.
b.1 Engine will not start.
Test procedure, step 1: Have the transmission in neutral
(or park, if automatic transmission). Have the clutch
pedal pressed completely to the floor throughout this
procedure (if manual transmission). Watch the instrument
cluster at the location of the "glow plug"
and/or "check engine" lights. Insert the ignition
key into the ignition switch, and turn it to "run"
(not start). Do the "check engine" and "glow
plug" indicator lights come on? If they do not,
go to section 8.b.1(a) - No electrical
power to engine electronics. If the indicator lights
come on as they do normally, continue to the next step
in the test procedure, below.
Test procedure, step 2: Wait for the "glow plug"
indicator to turn off, then turn the key to "start".
Does the engine rotate ("crank", "try
to start", "make noise")? If it does,
go to section 8.b.1(b) - Engine cranks
but does not start. If the starter motor does not operate,
go to section 8.b.1(c) - Starter
motor does not operate.
b.1(a) - No electrical power to
engine electronics.
PRECAUTION: Problems listed in this section can NOT
be identified by the vehicle's "on board diagnostics"
system. They will typically NOT set any "trouble
codes" in the ECU.
- Are all other electrical systems (such as lighting
systems) "dead", in addition to the electronics?
If so, the battery may be completely discharged. It
will be necessary to remove the battery from the vehicle
and have it recharged out of the vehicle, and replaced
with a new one if the battery is found to be faulty.
AVOID "BOOSTER / JUMPER STARTING" ANY LATE
MODEL VEHICLE (not just this one). THE ELECTRONICS ARE
VERY, VERY EXPENSIVE TO REPLACE IF YOU "FRY"
SOMETHING.
- If all other electrical systems are also weak or
dead but the battery is good, the problem may involve
a corroded or loose battery cable connection. Check
the connections at the battery terminals as well as
at the ground straps and chassis ground connections
(these are located near or under the battery on most
models). It will be necessary to make the connection
good (e.g. by sanding the contact surfaces) and re-install
the connection, coating it with a suitable dielectric
grease to prevent further corrosion. HINT: At the battery
cables, before securing the clamp nut, place a socket
centered over the battery terminal and large enough
to fit around the outside of the battery post but securely
flat on the terminal, then tap the socket lightly with
a hammer to "seat" the terminal before securing
the clamp nut.
- "Relay 109" failure - this is the relay
which provides power to all of the engine electronics.
Failure of this relay will NOT typically set any "trouble
codes" in the ECU. The only method of isolating
the problem is to replace the relay. Refer to Section
7.j of this FAQ for replacement procedure.
- Ignition switch fault. If replacing the relay doesn't
solve the problem, this is the next most likely problem.
- Security system fault (if so equipped).
b.1(b) - Engine cranks but does
not start.
- Electrical problem. Perform the test procedure at
section 8.b.1 to determine whether
the engine electronics are receiving power. Refer to
section 8.b.1(a) if there is no power
to the engine electronics.
- Weak or partially discharged battery. The starter
motor must crank the engine at about 300 RPM for the
engine to start. If cranking speed is low, have the
battery load tested out of the vehicle, and serviced
/ recharged / replaced as required.
- Corroded electrical connections at the battery terminals,
starter motor power wire, ground strap (located near
or under the battery on most cars), ground strap at
engine block side. See similar symptom under
8.b.1(a).
- Weak starter motor. The starter motor must crank
the engine at about 300 RPM for the engine to start.
If the cranking speed is low, but the battery checks
out OK and all battery post and cable terminals are
OK (see 8.b.1(a)), then the starter
motor needs to be removed from the vehicle and serviced.
The starter motor can be serviced by any reputable auto
electric shop; look in your local phone book.
- Incorrect or insufficient fuel in the fuel tank.
Diesel engines will not operate on gasoline, water,
or air.
- Incorrect fuel injection timing. See inspection and
repair procedure at section
7.k.
- Anti-shudder valve not opening. See description of
this same symptom under section 8.b.2
- Difficult starting.
- All of the potential causes of difficult starting
can also cause complete failure to start, if the condition
is sufficiently severe. See section 8.b.2
- Difficult starting.
- Air in the fuel system - especially if maintenance
has just been performed. Check the clear plastic lines
for air bubbles, and see if the bubbles move when you
crank the engine. If air bubbles are found, check all
fuel hose connections and ensure that the white plastic
"T" that fits into the top of the fuel filter
is properly seated with the O-rings securely in place.
Refer to section
7.b.
- Fuel filter clogged or filled with water. Refer to
section
7.b.
- Poor compression due to worn-out engine.
- Major mechanical failure. Remove the timing belt
cover and check whether the timing belt is still there
and properly tensioned, and still has teeth on it all
the way around ...
- Fuel injection pump problem - inoperative or worn
out. See description at section 8.b.2
- Difficult starting.
- (Only applies if the ambient temperature is below
freezing and the engine has been outside in below-freezing
conditions for several hours.) Improper starting procedure.
Drivers accustomed to gasoline engines might be turning
the key all the way to "Start" without waiting
for the glow plugs. Proper starting procedure is to
turn the key to "ON", wait for the glow plug
light to go off "for good" (some models have
a brief flash before the "real" glow plug
delay), and then turn the key to "START" to
crank the engine.
- (Only applies if the ambient temperature is below
approximately -10 C.) Fuel not sufficiently "winterized".
There are some additives which claim to de-gel a fuel
system which is already gelled up, but they won't solve
the problem of thawing out the injection pump and the
fuel filter. The only way you're going to get started
is to get some heat into the injection pump and the
fuel filter by some suitable means - hair dryer, or
whatever. To prevent this from happening again, fill
up with fuel which is either known to be winterized,
or use an anti-gelling additive which is available at
truck stops to prevent precisely this problem.
- (Only applies if the ambient temperature is below
approximately -10 C.) Wrong oil viscosity, too heavy
for ambient temperature, causing cranking too slow to
allow the engine to start. Use the oil viscosity recommended
in your owner's manual, which is 5w40 (this viscosity
is only available as a synthetic engine oil).
- (Only applies if the ambient temperature is below
freezing and the engine has been outside in below-freezing
conditions for several hours.) Glow plugs or glow plug
system inoperative. If the temperature is above freezing,
this is not the problem - the glow plug system is not
required for starting the engine with the coolant temperature
above approximately 5 degrees C. If the temperature
is below freezing and the engine has been outside for
several hours, but the glow plug delay period is abnormally
short, the coolant temperature sensor may be faulty.
This fault will NOT cause a MIL or "check engine"
light and will NOT set any ECU trouble codes. Checking
the calibration of the coolant temperature sensor requires
that the vehicle be left outside for several hours and
then connected to VAG-COM. Confirm that the temperature
displays in VAG-COM "measuring blocks" are
approximately outside temperature before starting the
engine. If they are not, replace the faulty temperature
sensor. The coolant temperature sensor can also be resistance
checked out of the vehicle, per the procedure in the
factory shop manual, but given the hassle of removing
the sensor from the vehicle and checking it, it may
make more sense to simply replace the sensor with a
new one (it's not expensive). Troubleshooting a faulty
coolant temperature sensor without either VAG-COM or
information from the factory service manual is not possible.
To get the vehicle going with a bad coolant temperature
sensor, unplug the electrical connection to the coolant
temperature sensor (which will force the glow plugs
to operate for the maximum period) until the engine
is running. The coolant temperature sensor is located
on a coolant pipe towards the left side of the cylinder
head and the wiring connection is on a bracket nearby.
This vehicle is equipped with a monitoring system for
the glow plugs. If problems develop with a glow plug,
the power supply wiring to the glow plug, or the activation
relay for the glow plugs, the MIL or "check engine"
light will come on and a "glow plug monitoring"
code will be set in the ECU. If problems develop with
the coolant temperature sensor, the MIL will probably
NOT come on (see above).
b.1(c) - Starter motor does not
operate.
- Are all other electrical systems "dead"
in addition to the electronics? If so, see similar,
under section 8.b.1(a).
- Corroded or loose battery cable connection. See similar,
under section 8.b.1(a).
Optional test procedure which will make subsequent
troubleshooting much easier: Obtain a DC voltmeter,
or a 12-volt test light with suitable probes. At the
starter motor, note that there are 2 cable connections,
one small, one big. There should be 12 volts between
the big cable connection and the engine block at all
times. (If not, there is a problem with the battery
itself, or the wiring between the battery and this terminal.)
Have an assistant switch the key to "start"
while pressing the clutch all the way to the floor (manual)
or with the selector in "Park" or "Neutral"
(automatic). There should be no voltage between the
small terminal and the engine block normally, but this
should go to 12 volts when the key is in the "start"
position with the clutch pedal pressed to the floor
(manual) or selector in "Park" or "Neutral"
(automatic). If there is power to both large and small
terminals, and yet the starter motor does not operate,
the starter is faulty, and requires a rebuild which
can be done by any automotive starter/alternator shop
in your local area.
- Clutch interlock switch fault (manual transmission
- if so equipped). On most models, the clutch pedal
must be depressed all the way to the floor before the
engine can be started. If this is being done, and the
starter still will not operate, the switch may be faulty.
Check switch and wiring for proper operation and good
connections and repair/replace as necessary.
- Gear position interlock switch fault (automatic transmission
- if so equipped). The starter motor will not operate
unless the selector is in "P" or "N".
If this is the case, and yet the starter still will
not operate, the switch may be faulty. Check switch
and wiring for proper operation and good connections
and repair/replace as necessary.
- Faulty starter motor. Refer to the test procedure
described above. If the starter does not operate, but
the battery checks out OK and all battery post and cable
terminals are OK (see 8.b.1(a)),
then the starter motor needs to be removed from the
vehicle and serviced. The starter motor can be serviced
by any reputable auto electric shop; look in your local
phone book.
- Ignition switch fault.
- Security system fault (if so equipped).
b.2 Engine is difficult to start,
requires a long period of cranking before starting,
etc.
- Weak or partially discharged battery. The starter
motor must crank the engine at about 300 RPM for the
engine to start. If cranking speed is low, have the
battery load tested out of the vehicle, and serviced
/ recharged / replaced as required.
- Corroded electrical connections at the battery terminals,
starter motor power wire, ground strap (located near
or under the battery on most cars), ground strap at
engine block side. See similar symptom under 8.b.1(a).
- Weak starter motor. The starter motor must crank
the engine at about 300 RPM for the engine to start.
If the cranking speed is low, but the battery checks
out OK and all battery post and cable terminals are
OK (see 8.b.1(a)), then the starter
motor needs to be removed from the vehicle and serviced.
The starter motor can be serviced by any reputable auto
electric shop; look in your local phone book.
- Air in the fuel system - especially if maintenance
has just been performed. Check the clear plastic lines
for air bubbles, and see if the bubbles move when you
crank the engine. If air bubbles are found, check all
fuel hose connections and ensure that the white plastic
"T" that fits into the top of the fuel filter
is properly seated with the O-rings securely in place.
Refer to section
7.b.
- Fuel filter clogged or filled with water. Refer to
section
7.b.
- Incorrect fuel injection timing. Further evidence
of incorrect timing include excessive smoke from the
exhaust once the engine eventually starts, and reduced
power, and higher than normal fuel consumption. See
inspection and repair procedure at section
7.k.
- Faulty or poorly calibrated fuel injectors or injector
pump. IF you have VAG-COM, get the engine going, and
confirm that the amount of fuel delivery at idle is
within specifications. Refer to section
7.i of this document for adaptation procedure.
- Anti-shudder valve problems. If you have an A3 or
B4, this isn't the problem, because you don't have one.
The anti-shudder valve is located at the entrance to
the intake manifold right next to the silver round EGR
diaphragm at the right rear of the engine compartment
(attached to the engine). To the right of this is a
device operated by a linkage facing the rear - this
is the anti-shudder valve. Operate the mechanism by
hand and make sure it moves freely and is spring-loaded
to the open position. If you unclamp and remove the
flexible air intake hose located right next to this,
you can look inside and readily see whether the "throttle
butterfly" is operating as it should.
- Poor quality fuel.
- (Only applies if the ambient temperature is below
freezing and the engine has been outside in below-freezing
conditions for several hours.) Improper starting procedure.
See 8.b.1(b).
- (Only applies if the ambient temperature is below
approximately -10 C.) Fuel not sufficiently "winterized".
See 8.b.1(b).
- (Only applies if the ambient temperature is below
approximately -10 C.) Wrong oil viscosity, too heavy
for ambient temperature, causing cranking too slow to
allow the engine to start. Use the oil viscosity recommended
in your owner's manual, which is 5w40 (this viscosity
is only available as a synthetic engine oil).
- (Only applies if the ambient temperature is below
freezing and the engine has been outside in below-freezing
conditions for several hours.) Glow plugs or glow plug
system weak or inoperative. See 8.b.1(b).
- (Only applies if the ambient temperature is below
freezing and the engine has been outside in below-freezing
conditions for several hours.) Faulty coolant temperature
sensor causing non-operation of glow plugs. See 8.b.1(b).
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